Returns & Exchanges
At Shark Robot, we want you to love your new gear; if you are not completely satisfied, you can return or exchange your unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the fashion items you wish to return or exchange.
Package Your Items
Securely pack your apparel in its original packaging, ensuring all items are in new condition, and include the provided packing slip inside.
Print and Attach Label
Download and print the prepaid shipping label from your email, then affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing