Frequently Asked Questions
Everything you need to know about your Shark Robot gear.
How long will it take for my order to ship?
Standard processing time is 3-5 business days. Once shipped, domestic orders typically arrive within 3-7 days, while international shipping may take 2-4 weeks depending on your location.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging. Please note that limited edition drops may be final sale.
How should I care for my printed apparel?
To preserve the life of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and estimated delivery times are calculated at checkout based on your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How do I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your package's progress.